Privacy Policy

SiteMax Systems Inc. ("SiteMax", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile applications, and website (collectively, the "Solution"). Please read this policy carefully. By accessing or using the Solution, you agree to the terms of this Privacy Policy.

General Principles

SiteMax Systems Inc. stores user information on servers located in Canada and the United States, and that information is subject to the laws of those jurisdictions. We require users to accept this Privacy Policy before accessing our services.

We are committed to handling your personal information responsibly and in accordance with applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Personal Information We Collect

When you use the Solution, we may collect the following types of personal information:

• Account information: Your name, company name, and email address
• Activity data: User-inputted activity information and data you enter into the platform
• Custom field information: Data entered into custom fields configured by your organisation
• Health and medical data: Where provided for safety-related purposes on construction sites
• Location data: Device location via GPS when location services are enabled on your device

Site Traffic and Usage Information

When you visit our website or use our platform, we automatically collect certain information about your device and usage, including:

• The web address of the website you came from or are going to
• Pages visited and features used within the Solution
• Browser type and version
• Access times and dates
• Device information (device type, operating system)
• IP address

This information is used to improve the Solution, analyse usage trends, and administer the platform.

Cookies

Cookies are small files of data that reside on your device and allow us to recognise you as a SiteMax user. We use cookies to maintain your session, remember your preferences, and improve your experience with the Solution.

You can configure your browser to block or delete cookies. However, blocking cookies may limit the functionality of the platform and your ability to access certain features. By continuing to use the Solution, you consent to our use of cookies as described in this policy.

How We Use Your Information

We use the personal information we collect to:

• Provide, operate, and maintain the Solution
• Process transactions and manage your account
• Communicate with you about the Solution, including updates, security alerts, and support messages
• Analyse usage patterns to improve the Solution
• Comply with legal obligations
• Detect and prevent fraudulent or unauthorised use

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service providers: We may share data with trusted third-party service providers who assist us in operating our platform, subject to confidentiality obligations
• Legal requirements: We may disclose information when required by law, court order, or governmental authority
• Business transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction
• With your consent: We may share information with third parties when you have given us explicit consent to do so

Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide the Solution. Following termination of your account, SiteMax will delete any information you have provided to SiteMax, including marketing, budgeting, financial, or other confidential information.

Prior to account deletion, users may request an export of their data. After termination, relevant data will remain accessible for 90 days, after which SiteMax shall be entitled to permanently remove the data from its servers.

Security

SiteMax maintains physical, electronic, and procedural safeguards that comply with applicable laws to protect your personal information from unauthorised access, use, or disclosure. Payment information is protected using PCI-compliant encryption via SSL technology.

While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong, unique passwords and to notify us immediately if you suspect any unauthorised access to your account.

Your Responsibilities

You are responsible for maintaining the confidentiality of your password and account credentials. You must not share your login details with others. We encourage you to use strong, regularly updated passwords. If you believe your credentials have been compromised, please contact us immediately.

Children's Privacy

The Solution is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify users of any material changes prior to the changes taking effect. Your continued use of the Solution after any changes constitutes your acceptance of the updated policy.

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