SiteMax Systems Inc. (“SiteMax”) has established this privacy policy to comply with regulation and with the highest possible standards for safeguarding information security and privacy. This privacy policy governs the use of any information you provide to us through http://www.sitemaxsystems.com/ (“Site”) or any of SiteMax’s apps (the “Solution”). The privacy policy also describes how we will use such information and the limited circumstances in which such information may be disclosed.
By accepting the Privacy Policy and End User Service Agreement in registration or by accessing the Solution, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy..
This Privacy Policy is incorporated into and subject to the terms of the Terms & Conditions.
If we decide to change this privacy policy, we will communicate this amended policy to you so you may review such changes. Any changes will be effective immediately. If you do not agree to such changes then please contact us and we will not use your information in a new manner. We will only use information following the privacy policy under which your information was collected and to which you agreed.
Note: SiteMax is not responsible for the operations of any websites which may be linked to or linked from our Site or our Solution. Users submitting information to or through these third-party websites should review the privacy statement of these sites before providing them with personally identifiable information. These websites are governed by their privacy statements and policies.
Site Traffic Information
We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our Site or use of our Solution. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer you to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
We may allow third parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our Site or the device you use to access our Solution. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. Unless expressly stated otherwise, our Site or the Solution does not provide any personal information to these third parties. This information allows them to deliver targeted advertisements and gauge their effectiveness.
We use all this collected information only to try to understand your preferences better and to manage the load on our servers, to improve our service, analyze trends, administer the site, improve site performance, and gather broad demographic information for aggregate use. We do not track the websites that you visit before or after you leave our site.
Internal Uses
We obtain and use your details and financial details to establish and deliver our contract with you.
We may use financial information or payment method to process payment for any purchases, subscriptions or sales made via our Site or Solution, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.
Based on our legitimate interest in managing and planning our business, we may analyze data about your use of our products and services to, for example, troubleshoot bugs within the Solution, forecast demand of service and to understand other trends in use, including which features users use the most and find most helpful, and what features users require from us. This does not involve making any decisions about you – it is only about improving our Site and/or Solution so that we can deliver better services to you. Strict confidentiality and data security provisions will apply at all times.
We limit access to personal information about you to those employees and agents who need to know the information to provide products and services to you.
Communications
Internet address or phone information
We retain all records related to messages sent or received via SiteMax, your identification or any other information about you or of you for as long as you have a SiteMax account. When you become a SiteMax user, we also retain records and information about you throughout the application process.
Once we terminate your SiteMax account, subject to applicable laws requiring us to retain records, SiteMax will delete any information you have provided to SiteMax, including, without limitation, any marketing, budgeting, financial or other confidential information or personal information of yours. You can see what information is deleted and what we continue to store after the account is disabled by request to support@sitemaxsystems.com.
Once we terminate your Sitemax account, subject to applicable laws requiring us to retain records, Sitemax will delete any information you have provided to Sitemax, including, without limitation, any marketing, budgeting, financial or other confidential information or personal information of yours. You can see what information is deleted and what we continue to store after the account is disabled by request to support@sitemaxsystems.com.
Accessing your information and exporting it
You can review and update your personal information online by logging into your SiteMax account. You can also review and update your personal information by contacting us. More information about how to contact us is provided below.
You can disable your SiteMax account by request. We can disable it at our discretion. You can permanently disable and/or delete your SiteMax account at any time by sending an email to support@sitemaxsystems.com. We can terminate or suspend your account at any time at our discretion.
These terms remain in effect after your account is disabled.
You can export a copy of content in your Sitemax Account if you want to back it up or use it with a service outside of Sitemax. Contact customer support at: support@sitemaxsystems.com for assistance in this.
We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.
Information and data security is of paramount importance at Sitemax. Sitemax is committed to handling all of your information with the highest standards of information security
Sitemax also takes the following measures to protect user and business data:
The security of your SiteMax account also relies on the protection of your password. You may not share your password with anyone. SiteMax will never ask you to send your password or other sensitive information to us in an email, though we may ask you to enter this type of information on the SiteMax websites, at the following URLs: www.*.sitemax.cloud or any of our other sites and Apps.
Any email or other communication requesting your password, asking you to provide sensitive account information via email, or linking to a website with a URL other than those specified within this document should be treated as unauthorized and suspicious and should be reported to SiteMax immediately. If you do share your SiteMax password with a third party for any reason, you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please contact us right away. The ability to reset your password is built in the Solution and we encourage you to set and rotate often a secure password.
